Contact us

Phone:

Our UK call centre is open:
Monday to Friday 8am to 8pm and Saturday & Sunday 9am to 5pm
Top Up & Talk Enquiries: 0845 215 1639
Customer Service & Billing Enquiries: 0845 215 1640
Broadband Technical Support: 0845 215 1650
Business Support: 0845 215 3895
Partner Support: 0845 215 0162

For all general service enquiries, calls are charged at national rate. Calls may be recorded. Calls are charged at a lo-call rate.

Online:

Discover more about us and our products, answer any questions you may have or view your phone bill.
www.firsttelecom.com

Alternatively why not email us for an answer to your query: customer.service@firsttelecom.com

For Broadband support email us at:
broadband.support@firsttelecom.com

Post:

You can also send us any feedback or questions by post to the following address:
first:telecom, PO Box 4360, Warwick, CV34 9DB