About Us

About Us

first:telecom were one of the first operators in the UK to offer customers an alternative to BT for their calls. We save thousands of customers money every month, and we've done everything we can to make our service nice and simple.

Because we’re smaller and independent we’re focused on you. You’ll get from us:

  • Great value call packages
     
  • Cheaper line rental than BT and Talk Talk
     
  • UK-based customer service
     
  • Simple, online billing

Always offering value for our customers

We were established in 1994 and are now part of the first:utility group – leading the way in the cost effective supply of electricity and gas. first:utility are the first company to use innovative smart meters which always provides accurate billing. This keeps our customers in control of what they use and what they pay for.

Find out more about electricity and gas with first:utility

Our details

first:telecom, PO Box 4360, Warwick CV34 9DB
customer.service@firsttelecom.com
First Utility Ltd
Registered office: 19 South Audley Street, London W1K 2NU
Registered number: 05070887