Star Services
First:telecom has made it as easy as possible for you to make a phone call by introducing Star Services. We have three categories within Star Services which are:
- Follow on call
- Announcements
- Speed dials
Please have a look at each to see what Star Services can offer you.
Follow on calls
To make a follow on call:
Press # to end your current call (instead of hanging up)
To use # key without ending your call:
If you know that you will need to use the # key during your call (without hanging up) add * to the end of the number you wish to dial e.g. 0845 215 1639 *
Announcements
Listening to 'balance' announcements
You will hear how much credit you have remaining before each call by enabling this feature
- Access your account - then press * followed by 4
- Choose option 3 to enable or disable the balance announcement
- Press # to exit
Listening to 'last call cost' announcements:
You will hear the cost of each call automatically by enabling this feature
- Access your account - then press * followed by 4
- Choose option 4 to enable or disable the balance announcement
- Press # to exit
Speed dials
Speed dials - setting up phone numbers:
So you don't have to dial the number in full each time:
- Access your account - then press * followed by 4
- Choose option 1 to modify speed dial
- Select a location to store your number (from 0 to 9)
- Key in the number you wish to store including the area code
- Press # to exit
Speed dials - dialling a speed dial number:
- Access your account - at the dial tone, key in * and 3
- Key in the speed dial location you wish to call
- Your call will be dialled automatically