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Star Services

First:telecom has made it as easy as possible for you to make a phone call by introducing Star Services. We have three categories within Star Services which are:

  • Follow on call
  • Announcements
  • Speed dials
Please have a look at each to see what Star Services can offer you.

Follow on calls

To make a follow on call:

Press # to end your current call (instead of hanging up)

To use # key without ending your call:

If you know that you will need to use the # key during your call (without hanging up) add * to the end of the number you wish to dial e.g. 0845 215 1639 *

Announcements

Listening to 'balance' announcements

You will hear how much credit you have remaining before each call by enabling this feature

  • Access your account - then press * followed by 4
  • Choose option 3 to enable or disable the balance announcement
  • Press # to exit

Listening to 'last call cost' announcements:

You will hear the cost of each call automatically by enabling this feature

  • Access your account - then press * followed by 4
  • Choose option 4 to enable or disable the balance announcement
  • Press # to exit
Speed dials

Speed dials - setting up phone numbers:

So you don't have to dial the number in full each time:

  • Access your account - then press * followed by 4
  • Choose option 1 to modify speed dial
  • Select a location to store your number (from 0 to 9)
  • Key in the number you wish to store including the area code
  • Press # to exit

Speed dials - dialling a speed dial number:

  • Access your account - at the dial tone, key in * and 3
  • Key in the speed dial location you wish to call
  • Your call will be dialled automatically